Contact information

We’re here to help.

Whether you have a question about a product, your order, or simply want to connect, our team would love to hear from you.

📧 Email

hello@casaluma.store
We typically respond within 24–48 hours, Monday to Friday.

🕰️ Customer Service Hours

Monday – Friday: 10:00 to 18:00 (CET)
Closed on weekends and holidays

📍 Our Studio

Casa Luma
London, United Kingdom
(Please note: we are an online-only store — no physical showroom at this time.)